Thank you for choosing Fittutor. We are committed to providing a high-quality fitness experience. If, for any reason, you are not completely satisfied with your purchase, we offer a fair and transparent refund policy as outlined below:

1. Subscription Refunds

a. Monthly Subscription: For users with a monthly subscription plan, we offer a 7-day refund window from the date of purchase. If you are dissatisfied with your subscription within this period, you may request a refund, and we will process it promptly.

b. Quarterly and Annual Subscriptions: Users with quarterly and annual subscription plans may request a refund within 30 days of the initial purchase. After these 30 days, subscription fees are non-refundable.

2. Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

The refund request is made within the specified refund window (7 days for monthly subscriptions, and 30 days for quarterly and annual subscriptions).

You have not violated our Terms of Service during your subscription period.

You have not previously received a refund for the same subscription plan.

3. How to Request a Refund

To request a refund, please contact our support team at [email protected] Provide your account details and the reason for your refund request. We will review your request and process it following this Refund Policy.

4. Processing Time

Refunds will typically be processed within 3 of approval. Please note that it may take additional time for the refunded amount to reflect in your account, depending on your payment provider.

5. Exceptions

a. Technical Issues: If you have experienced technical issues with Fittutor that have significantly impacted your ability to use the service, please contact us promptly. We will work to resolve the issue and, if necessary, consider a refund on a case-by-case basis.

b. Promotions and Discounts: Refunds are generally not provided for promotional or discounted subscription purchases unless otherwise specified in the promotion’s terms and conditions.

6. Changes to the Refund Policy

Fittutor reserves the right to modify or update this Refund Policy at any time. Changes to the policy will be reflected on this page, and it is your responsibility to review this policy periodically.

7. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at [email protected]